KONFLIKTUS MEGELŐZÉS-KEZELÉS-KÖZVETÍTÉS-TÁRGYALÁS - BMEGT439348

The aim of the subject is to introduce students to organisational and social problems, and how to handle them.

1. Solid knowledge of conceptualization for studying communication and media phenomena
2. Basic knowledge of social institutions (law, language, religion, etc.)
3. Basic knowledge of the legal, political etc. norms regulating communication and media phenomena.

1. Ability to recognize social and communication problems, and to choose appropriate solutions
2. Ability to make judgements in practical tasks, ability to make independent decisions
3. Openness to acquire new sectors of knowledge and ability to effectively acquire them.

1. Openness to social change
2. Acceptance of one's own (Western) cultural traditions
3. Social sensitivity, solidarity.

1. Responsible, professionally based social presence
2. Adoption and enforcement of professional standards
3. Independence.

Lectures, exercises, case studies.

• Tóth Pál Péter (szerk.): A döntőbíráskodás (Püski, Bp. 1999.)
• Roger Fisher-William Ury-Bruce Patton: A sikeres tárgyalás alapjai (Bagolyvár Könyvkiadó budapest, 1997.)
• William Ury: Tárgyalás nehéz emberekkel (Bagolyvár Könyvkiadó budapest, 1993.)
• Tóth Ferenc: Regionális foglalkoztatási érdekegyeztetés (Munkaügyi Kutató Intézet, budapest, 1997)
• Norman Brand: Labor Arbitration. The strategy of persuasion (Practising Low Institute, New York, 1987)
• Elkouri & Ekouri: How Arbitration works (The Bureau of National Affairs, Inc., Washington D.C., 1997 

The assessment of the learning outcomes formulated in point 2.2 takes place in the form of term paper.

Detailed description of the performance evaluations carried out during the term: Performance assessment: the requirements of the term paper are detailed on the course’s Moodle page.

• term paper: 100

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Retakes and make-ups are regulated by the University’s Code on Education and Examination.