Quality management in adult education - BMEGT51S605

The aim of the course is to familiarise students with the concept and forms of quality management, as well as the possibilities of its application in adult education and adult learning. Participants will learn the principles of quality management, the operation of quality management systems and the ISO 9001 family of standards. To provide the student with an overview of quality management systems in adult education. The main objective is to provide an overview of quality principles. To make students aware that the quality management system approach is based on self-assessment, providing for continuous improvement, both in training, tools and human resources, where improvements are based on publicly available data and feedback. Students will learn that adult education providers have a comprehensive quality policy and a strategy to ensure the quality of training activities. A key objective is to understand the need for adult education organisations to develop formal internal mechanisms for approving, monitoring and internally evaluating the launch of their training programmes.

1. understand the concept of quality, the factors that shape quality, the elements of the quality process
2. understand the role of quality assurance in adult learning
3. understand the principles of quality assurance in adult education
4. will be familiar with the content and objectives of a quality manual
5. understand the context of the evaluation system
6. understand the process of publishing quality information and the customer service function

1. be able to understand and apply quality principles in adult learning
2. be able to think and communicate about quality principles in adult learning in a complex way
3. be able to understand the context of internal and external evaluations
4. be able to communicate information
5. be able to challenge themselves

1. be receptive and committed to the principles of quality management in adult learning
2. be open to continuous self-evaluation and improvement of adult education
3. will be cooperative in the implementation of measurement and evaluation of the adult education institution
4. will be open to learning expected behaviour related to quality principles
5. become committed to the principles of quality assurance (communication, competence, commitment)

1. Responsible thinking about a systems approach to quality assurance
2. Independently and responsibly performs the tasks of a course organiser in relation to measurements and evaluations

Lectures, use of ICT tools and techniques, optional independent and group work, collaborative active learning (projects, cooperative and collaborative learning).

• Oktató által készített prezentáció
• Magyarország Alaptörvénye
• 2013. évi LXXVII. törvény a felnőttképzésről
• https://net.jogtar.hu/jogszabaly?docid=a1300077.tv
• Pallaginé Bánkfalvi, E.: Kinek fontos a minıség? In: Könyvtári Levelezőlap 1999. 10. sz. 2-4. p.
• 11/2020.(II.7.)Korm. rendelet a felnőttképzésről szóló törvény végrehajtásáról
• https://net.jogtar.hu/jogszabaly?docid=a2000011.kor
• Felnőttképzés megújítása 2020 https://static.pbkik.hu/uploads/2020/10/2020.10.01.-ITM-Felnottkepzestajekoztato.pdf
• Csíkos, Csaba (2015): A felnőttképzésben alkalmazott minőségbiztosítási rendszerek hatása a képzés színvonalára című kutatás tanulmánya
• https://cms.refernet.ikk.hu/uploads/2015_A_feln_ttk_pz_sben_alkalmazott_min_s_gbiztos_t_si_rendszerek_e26d6c851c.pdf

A 2.2 pontban megfogalmazott tanulási eredmények értékelése a kontaktórákat követő vizsga értékelésével.

Szorgalmi időszakban végzett teljesítményértékelés részletes leírása: • a kontaktórákon való 100%-os részvétel, • 10-15 oldalas tematikus dolgozat beadása • a tantárgyi tudás, képesség, attitűd, valamint az önállóság és felelősség típusú kompetenciaelemek értékelése.

• tematikus dolgozat: 100
• összesen: 100

A házi feladat és a vizsga a mindenkori Tanulmányi és Vizsgaszabályzat előírásai szerint, a Térítési és Juttatási Szabályzatban előírt díjak megfizetése mellett pótolható.

Consulted with the Faculty Student Representative Committee, approved by the Vice Dean for Education, valid from: 03.06.2024.

In order to achieve the learning outcomes set out in 2.2, the subject consists of the following thematic blocks. These thematic elements are scheduled in the course syllabuses of the courses announced each semester according to the calendar and other constraints.