QUALITY MANAGEMENT - BMEGT20ML11

The aim of the course is to introduce the basics of quality management to students. They get an overview of the evo-lution stages of quality management systems and in the depth needed for management decisions, they get to know the basics of TQM and organizational quality management systems (ISO 9000). They are also introduced to the diffe-rent forms, basic methods and techniques of quality management systems.

1. Knows the general and specific characteristics, most important directions and precisely defined boundaries of quality management systems related to both productive and non-productive sectors, as well as the connection of the field to management systems
2. Knows in detail the connections, theories and the terminology used in the fields of process management and process maturity models, quality planning, supplier quality assurance and organizational self-evaluation.
3. Knows the proactive application possibilities of quality management methods for the sake of quality and process improvement.

1. Is capable of detailed analysis of the various areas of the ideas that make up the knowledge system of quality management, the synthetic formulation of comprehensive and special relationships, and the adequate assessment of these.
2. Is able to identify special quality management problems and to explore and formulate the detailed theoretical and practical background necessary for their solution.
3. Is capable of a versatile, interdisciplinary approach to quality management problems.
4. Is able to get involved in research and development projects specified in the field of quality management.
5. Is capable of practical application of a wide range of quality management methods and techniques in contexts of varying complexity and varying degrees of predictability.
6. Is able to use the knowledge of quality management in accordance with the various professional expectations of a given workplace.
7. Is able to plan and manage the work of teams dealing with quality improvement tasks.

1. Knows and accepts the comprehensive and special conditions, the professional identity, which make up the specific character of his field of expertise, his personal and community role. This lays the foundation for your developing professional awareness.
2. Is able to understand and convey authentically the summary and detailed problems of his profession.
3. His professional interest deepens and solidifies.
4. Demonstrates an innovative approach to the development of the theoretical and methodological issues of the field.

1. Has a significant degree of independence in the development of comprehensive and special quality management issues, in the representation and justification of related views.
2. Takes the role of initiator with responsibility for establishing cooperation with specialists in his own and related fields.
3. Is equal partner in professional cooperation.
4. Thinks through and represents the ethical issues of the specific field.
5. Responsibly represents the principles of quality management during problem analysis and development

Lectures.

• Topár J.: Minőségmenedzsment (aktuális évi letölthető oktatási segédlet, BME GTK)
• Erdei J. – Kövesi J. – Topár J. – Tóth Zs. E. (2006): Minőségmenedzsment alapjai, Typotex Kiadó, Budapes
• A.R. Tenner I.J. De Toro (2001): Teljes körű minőségmenedzsment TQM 3. kiadás, Műszaki Könyvkiadó, Budapest
• J.E. Ross : Total Quality Management, St. Lucie Press, Delray Beach, 1993.

A 2.2. pontban megfogalmazott tanulási eredmények értékelése A tárgy írásbeli vizsgával zárul.

A. Szorgalmi időszakban végzett teljesítményértékelések részletes leírása: − B. Vizsgaidőszakban végzett teljesítményértékelés (vizsga vagy szigorlat) Írásbeli vizsga. A vizsga elemei: Változatos feladatok – rövid és hosszú esszékérdések, feleletválasztós kérdések, igaz-hamis tesztek stb. − a tananyagnak a tárgyismertetőben kijelölt részeiből.

• írásbeli vizsga: 100
• összesen: 100

Az aláírás megszerzésének nincs külön feltétele, és a TVSz előírásainak megfelelően érvényes.

Ismételt vizsga a TVSz 121. és 123. § szerint.

Consulted with the Faculty Student Representative Committee, approved by the Vice Dean for Education, valid from: 06.05.2024.

A 2.2. pontban megfogalmazott tanulási eredmények eléréséhez a tantárgy a következő tematikai blokkokból áll. Az egyes félévekben meghirdetett kurzusok sillabuszaiban e témaelemeket ütemezzük a naptári és egyéb adottságok szerint.