QUALITY MANAGEMENT - BMEGT20M002

By fulfilling the subject, students will get acquainted with current issues and methods of developing quality management systems. They get an overview of the quality philosophies applied to quality improvement in the productive sectors and the basics of quality management methods that support their implementation.

1. Will be aware of the competitive nature of quality management.
2. Will understand the place and role of quality management in the successful operation of organizations as a whole.
3. Will be familiar with some of the best models, methods and tools of quality management.

1. Will be able to follow and understand the quality management literature.
2. Will be able to communicate on the topic of quality management in a professionally adequate way.
3. Will be able to professionally participate in solving quality management problems, preparing and / or making such decisions.

1. Will be receptive related to quality management to follow organizational development.
2. Will be open to accepting new results from quality management.
3. Will seek collaboration in multidisciplinary teamwork.

1. Perform independent tasks in the analysis of quality management problems.
2. Perform independent tasks in the preparation and / or making of quality management decisions.
3. Take responsibility for quality management decisions.

Lectures.

• Kemény S.–Papp L.–Deák A. (1999) Statisztikai minőség- (megfelelőség-) szabályozás. Műszaki Könyvkiadó–Magyar Minőség Társaság, Budapest.
• Kiran, D.R.: Total Quality Management key concepts and case studies, Elsevier, 2017.
• Kövesi J. – Topár J. (szerk.) (2006): Minőségmenedzsment alapjai, Typotex Kiadó, Budapest
• MSZ EN ISO 9001:2015 Minőségirányítási Rendszerek - Követelmények MSZT 2015.
• Topár J. (szerk.): A műszaki menedzsment aktuális kérdései Műszaki Kiadó Budapest, 2012.
• Topár J (2001): A minőségmenedzsment -rendszerek fejlődésének néhány jellemzője a hazai vállalkozásoknál. Harvard Business Manager 4/2001 pp.50-57
• Tenner A. R. – DeToro I. J. (2001): Teljes körű minőségmenedzsment TQM 3. kiadás, Műszaki Könyvkiadó, Budapest

The assessment of the learning outcomes formulated in point 2.2 takes place the following way: The subject is fulfilled with term grade.

Detailed description of the performance evaluations carried out during the term: The term grade is determined from the results of the total performance assessments held during the semester (two midterms) and the results of the partial performance assessments prepared in the groups. Information about the partial performance assessment will be published in the lectures and on the website. Completion of the tasks is mandatory. Without them, the requirements of the subject cannot be met. The two midterms together determine in 80% and the partial performance assessment in 20% the term grade. The midterms are included in the term grade in equal proportions. The midterms are 50-50 points, the total of at least 45 points must be achieved from the two midterms, and at least 18-18 points per midterm. The term grade = midterms’ scores * 0.8 + partial performance assessment. Detailed description of the performance evaluations carried out during the exam period

• 1st midterm: 40%
• 2nd midterm: 40%
• partial performance assessment: 20%
• total: 100%

The retake of the midterms is possible during the retake week in accordance with the regulations of the Code of Studies. It is also possible to retake the partial performance assessments until the end of the retake week.

Consulted with the Faculty Students Representative Committee by Emma Lógó, PhD, Vice Dean for Education.

To achieve the learning outcomes set out in section 2.2, the course consists of the following areas and topics.

Part III of the Subject Form is to be approved by the Head of Department of Management and Business Economics named under 1.8.